Welcome to TROLIVER! By accessing our website (troliver.shop) and purchasing our products, you agree to abide by the following Terms and Conditions. These terms govern your use of our website and services. If you do not agree with any part of these Terms, please refrain from using our platform.
1. Introduction
TROLIVER is a premier destination for high-quality, stylish trolley bag covers designed to protect and personalize your luggage. These Terms apply to all visitors, customers, and users of our website and services.
2. Website Usage
Eligibility: You must be at least 18 years old to place an order. By making a purchase, you confirm that you are legally capable of entering into a binding contract.
Account Responsibility: If you create an account, you are responsible for safeguarding your login credentials. Any actions taken under your account will be considered your responsibility.
Prohibited Activities: Unauthorized use of our website, including data scraping, hacking, fraudulent activity, or any action that disrupts our services, is strictly prohibited.
3. Product Information & Availability
We make every effort to ensure our product descriptions and images are accurate. However, slight variations may occur.
Color Accuracy: Due to differences in screen displays, we cannot guarantee that product colors will appear exactly as shown.
Stock Availability: Product availability is subject to change. If an item you order is out of stock, we will notify you and offer a replacement or refund.
4. Pricing & Payments
Currency: All prices are displayed in Indian Rupees (INR) for domestic customers and may vary for international purchases.
Payment Methods: We accept debit/credit cards, UPI, net banking, and third-party payment gateways. All transactions are securely processed, and we do not store payment details.
Price Changes: Prices are subject to change without prior notice.
5. Order Processing & Cancellations
Order Confirmation: Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of your order until payment is processed and the order is dispatched.
Cancellation Policy: Orders can be canceled before shipment. Once the order is dispatched, cancellations are not allowed.
6. Shipping & Delivery
For detailed shipping information, including estimated delivery times and charges, please refer to our Shipping Policy.
7. Returns & Refunds
For details regarding returns, exchanges, and refunds, please review our Returns & Refund Policy.
8. Intellectual Property Rights
All content on TROLIVER, including logos, images, text, and designs, is our intellectual property and may not be copied, modified, or distributed without our written consent.
9. Limitation of Liability
We are not responsible for any direct, indirect, or consequential damages arising from the use of our website or products. In no event shall our liability exceed the total amount paid for the product purchased.
10. External Links
Our website may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or take responsibility for their content or policies.
11. Governing Law
These Terms shall be governed by the laws of India, and any disputes shall be resolved under the jurisdiction of the courts in Surat, Gujarat.
12. Amendments to These Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page, and your continued use of our website signifies acceptance of the revised Terms.
13. Contact Information
For any questions or concerns, feel free to reach out to us:
📧 Email: troliver.business@gmail.com
📞 Phone: +91 9913727644
📍 Address: 33, Kavita Row House, Surat, Gujarat – 395006
